Overview
HealthCraft designs, deploys and manages the delivery of patient support services through a network of pharmacies and other primary healthcare service providers.
Patient support services are increasingly being employed to provide a 'beyond the pill' value add to improve patient engagement, improve continuity of care as well as overall patient treatment experience.
Our Approach
Service Design
HealthCraft has available a growing menu of evidence based services for deployment and is able to undertake customised service design to achieve specific outcomes.
Data Management
Robust data management and outcomes measurement is achieved via a secure web-based platform ensuring accuracy and reliability.
Managed Network
All services are delivered through a Managed Services Network which is specifically trained, audited and accredited to provide the required service capability.
Quality Standards
HealthCraft supplies implementation support and on-going performance management of the network to maintain service quality standards.
Payment Systems
HealthCraft negotiates the funding of services with payors and administers the payment systems between funders/payors and the service providers.
Continuous Improvement
Service evaluation is an integral part of patient follow up, providing opportunities for continuous improvement.
Our Methodology
Well-Grounded Service Design
Our service design methodology enables us to deliver services more efficiently and mitigates service failure through:
- Evidence-Based Approach: All our services are grounded in clinical evidence and best practices
- Customization: We tailor services to meet specific patient and provider needs
- Network Training: Comprehensive training and accreditation programs for service providers
- Performance Monitoring: Continuous oversight and quality assurance
- Outcomes Measurement: Regular evaluation and reporting of service effectiveness
Partner with HealthCraft
Discover how our patient support services can enhance your healthcare delivery.
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